Returns & Cancellations

Need to send back an item you bought online?

Make sure to return the item within 14 days of receiving it.

If the item arrived damaged, please get in touch with our Customer Care team right away. Provide your order number and explain the issue with the item. Before sending anything back, it's crucial to get your return authorized by contacting our Customer Care team. After getting approval, you can use the returns label that came with your order.

Make sure to label your package clearly with your order number and full name, and send it back to us using a tracking method to the following address:

 

Garden Decor Online

Unit 4 , Stanton Industrial Estate

Stanton Road

SO15 4HU

SOUTHAMPTON